Influence of job satisfaction on the retention of university employees
DOI:
https://doi.org/10.58763/rc2024283Keywords:
conditions of employment, job satisfaction, part time employment, student employment, student welfareAbstract
Job satisfaction can be understood as the perception that an employee creates based on the conditions of their workplace and the experiences accumulated therein; it has been described as an influential factor in job retention. However, research is insufficient in the case of university students who work and study simultaneously, so the study was aimed at knowing the experiences of a sample of students from the Juárez Autonomous University of Tabasco about the conditions they face in the labor market and its relationship with job permanence based on perceived satisfaction. The results point to a notable lack of attention due to the limited information that exists in this regard and indicate the search for additional income and the acquisition of work experience as the main reasons. The results of the analysis show the need for corrective measures for an adequate environment aimed at the professional development of young people, which will contribute to job satisfaction and permanence.
Metrics
References
Abate, H., y Mekonnen, C. (2021). Job Satisfaction and Associated Factors Among Health Care Professionals Working in Public Health Facilities in Ethiopia: A Systematic Review. Journal of Multidisciplinary Healthcare, Volume 14, 821–830. https://doi.org/10.2147/JMDH.S300118
Afshar, A., y Polas, M. (2023). Moving toward Digital Transformation by Force: Students’ Preferences, Happiness, and Mental Health. Electronics, 12(10), 2187. https://doi.org/10.3390/electronics12102187
Al Aina, R., y Atan, T. (2020). The Impact of Implementing Talent Management Practices on Sustainable Organizational Performance. Sustainability, 12(20), 8372. https://doi.org/10.3390/su12208372
Barratt, J., y Duran, F. (2021). Does psychological capital and social support impact engagement and burnout in online distance learning students? The Internet and Higher Education, 51, 100821. https://doi.org/10.1016/j.iheduc.2021.100821
Bashir, B., y Gani, A. (2020). Testing the effects of job satisfaction on organizational commitment. Journal of Management Development, 39(4), 525–542. https://doi.org/10.1108/JMD-07-2018-0210
Belias, D., Rossidis, I., Papademetriou, C., y Mantas, C. (2022). Job Satisfaction as Affected by Types of Leadership: A Case Study of Greek Tourism Sector. Journal of Quality Assurance in Hospitality & Tourism, 23(2), 299–317. https://doi.org/10.1080/1528008X.2020.1867695
Bernhard, I., y Olsson, A. (2023). One foot in academia and one in work-life – the case of Swedish industrial PhD students. Journal of Workplace Learning, 35(6), 506–523. https://doi.org/10.1108/JWL-11-2022-0157
Beuren, I., Dos Santos, V., y Theiss, V. (2022). Organizational resilience, job satisfaction and business performance. International Journal of Productivity and Performance Management, 71(6), 2262–2279. https://doi.org/10.1108/IJPPM-03-2021-0158
Burić, I., y Moè, A. (2020). What makes teachers enthusiastic: The interplay of positive affect, self-efficacy and job satisfaction. Teaching and Teacher Education, 89, 103008. https://doi.org/10.1016/j.tate.2019.103008
Chen, T., y Lucock, M. (2022). The mental health of university students during the COVID-19 pandemic: An online survey in the UK. PLOS ONE, 17(1), e0262562. https://doi.org/10.1371/journal.pone.0262562
Da Silva Henrique, J., Machado, A., y Antigo, M. (2023). Work satisfaction and job permanence in artistic careers: The case of musicians in Belo Horizonte, Brazil. Journal of Cultural Economics, 47(4), 693–718. https://doi.org/10.1007/s10824-022-09467-2
Dodanwala, T., y Shrestha, P. (2021). Work–family conflict and job satisfaction among construction professionals: The mediating role of emotional exhaustion. On the Horizon: The International Journal of Learning Futures, 29(2), 62–75. https://doi.org/10.1108/OTH-11-2020-0042
Gu, M., Li Tan, J., Amin, M., Mostafiz, M., y Yeoh, K. (2022). Revisiting the moderating role of culture between job characteristics and job satisfaction: A multilevel analysis of 33 countries. Employee Relations: The International Journal, 44(1), 70–93. https://doi.org/10.1108/ER-03-2020-0099
Haider, M., Earthy, I., Halim, F., y Islam, K. (2024). Presenteeism and academic performance: A cross-sectional study among undergraduate university students. Journal of Applied Research in Higher Education, 16(2), 343–357. https://doi.org/10.1108/JARHE-09-2022-0291
Harsch, K., y Festing, M. (2020). Dynamic talent management capabilities and organizational agility—A qualitative exploration. Human Resource Management, 59(1), 43–61. https://doi.org/10.1002/hrm.21972
Hu, X., Chen, J., y Wang, Y. (2021). University students’ use of music for learning and well-being: A qualitative study and design implications. Information Processing & Management, 58(1), 102409. https://doi.org/10.1016/j.ipm.2020.102409
Katebi, A., HajiZadeh, M., Bordbar, A., y Salehi, A. (2022). The Relationship Between “Job Satisfaction” and “Job Performance”: A Meta-analysis. Global Journal of Flexible Systems Management, 23(1), 21–42. https://doi.org/10.1007/s40171-021-00280-y
Kostere, S., y Kostere, K. (2021). The generic qualitative approach to a dissertation in the social sciences: A step by step guide (First). Routledge. https://doi.org/10.4324/9781003195689
Kuwaiti, A., Bicak, H., y Wahass, S. (2019). Factors predicting job satisfaction among faculty members of a Saudi higher education institution. Journal of Applied Research in Higher Education, 12(2), 296–310. https://doi.org/10.1108/JARHE-07-2018-0128
Lau, S., Ang, E., Samarasekera, D., y Shorey, S. (2020). Evaluation of an undergraduate nursing entrustable professional activities framework: An exploratory qualitative research. Nurse Education Today, 87, 104343. https://doi.org/10.1016/j.nedt.2020.104343
Leslie, B., Anderson, C., Bickham, C., … y King, J. (2021). Generation Z Perceptions of a Positive Workplace Environment. Employee Responsibilities and Rights Journal, 33(3), 171–187. https://doi.org/10.1007/s10672-021-09366-2
Lim, W. (2023). The workforce revolution: Reimagining work, workers, and workplaces for the future. Global Business and Organizational Excellence, 42(4), 5–10. https://doi.org/10.1002/joe.22218
López-Ibort, N., Cañete-Lairla, M., Gil-Lacruz, A., Gil-Lacruz, M., y Antoñanzas-Lombarte, T. (2021). The Quality of the Supervisor–Nurse Relationship and Its Influence on Nurses’ Job Satisfaction. Healthcare, 9(10), 1388. https://doi.org/10.3390/healthcare9101388
McCann, M., y Hewitt, M. (2023). Academic performance and work placements: Does academic performance influence the decision to complete a work placement? Higher Education, Skills and Work-Based Learning, 13(1), 97–112. https://doi.org/10.1108/HESWBL-11-2021-0224
Monzón, L., Dávila, J., Rodríguez, E., y Pérez, A. (2023). La resiliencia en el contexto universitario, un estudio mixto exploratorio. Pensamiento Americano, 16(31), 1–15. https://doi.org/10.21803/penamer.16.31.636
Mordi, T., Adisa, T., Adekoya, O., ... y Akhtar, M. (2023). A comparative study of the work–life balance experiences and coping mechanisms of Nigerian and British single student-working mothers. Career Development International, 28(2), 217–233. https://doi.org/10.1108/CDI-10-2022-0280
Mthuli, S., Ruffin, F., y Singh, N. (2022). ‘Define, Explain, Justify, Apply’ (DEJA): An analytic tool for guiding qualitative research sample size. International Journal of Social Research Methodology, 25(6), 809–821. https://doi.org/10.1080/13645579.2021.1941646
Mullen, P., Chae, N., Backer, A., y Niles, J. (2021). School Counselor Burnout, Job Stress, and Job Satisfaction by Student Caseload. NASSP Bulletin, 105(1), 25–42. https://doi.org/10.1177/0192636521999828
Natow, R. (2020). The use of triangulation in qualitative studies employing elite interviews. Qualitative Research, 20(2), 160–173. https://doi.org/10.1177/1468794119830077
Newsham, G., Veitch, J., Zhang, M., y Galasiu, A. (2022). Comparing better building design and operation to other corporate strategies for improving organizational productivity: A review and synthesis. Intelligent Buildings International, 14(1), 3–22. https://doi.org/10.1080/17508975.2019.1588700
Ninaus, K., Diehl, S., y Terlutter, R. (2021). Employee perceptions of information and communication technologies in work life, perceived burnout, job satisfaction and the role of work-family balance. Journal of Business Research, 136, 652–666. https://doi.org/10.1016/j.jbusres.2021.08.007
Norbu, J., y Wetprasit, P. (2021). The Study of Job Motivational Factors and Its Influence on Job Satisfaction for Hotel Employees of Thimphu, Bhutan. Journal of Quality Assurance in Hospitality & Tourism, 22(2), 245–266. https://doi.org/10.1080/1528008X.2020.1769524
Nyhagen, R., Egerod, I., Rustøen, T., Lerdal, A., y Kirkevold, M. (2023). Unidentified communication challenges in the intensive care unit: A qualitative study using multiple triangulations. Australian Critical Care, 36(2), 215–222. https://doi.org/10.1016/j.aucc.2022.01.006
Orgambídez, A., y Almeida, H. (2020). Exploring the link between structural empowerment and job satisfaction through the mediating effect of role stress: A cross-sectional questionnaire study. International Journal of Nursing Studies, 109, 103672. https://doi.org/10.1016/j.ijnurstu.2020.103672
Ortiz-Bonnin, S., Blahopoulou, J., García-Buades, M., y Montañez-Juan, M. (2023). Work-life balance satisfaction in crisis times: From luxury to necessity – The role of organization’s responses during COVID-19 lockdown. Personnel Review, 52(4), 1033–1050. https://doi.org/10.1108/PR-07-2021-0484
Park, S., y Doo, M. (2020). The effect of organizational culture and HR practices on female managers’ commitment and job satisfaction. European Journal of Training and Development, 44(2/3), 105–120. https://doi.org/10.1108/EJTD-03-2019-0045
Pedraza, N. (2020). El clima y la satisfacción laboral del capital humano: Factores diferenciados en organizaciones públicas y privadas. Innovar, 30(76), 9–24. https://doi.org/10.15446/innovar.v30n76.85191
Peiró, J., Montesa, D., Soriano, A., … y Ayala, Y. (2021). Revisiting the Happy-Productive Worker Thesis from a Eudaimonic Perspective: A Systematic Review. Sustainability, 13(6), 3174. https://doi.org/10.3390/su13063174
Prayag, G., Spector, S., Orchiston, C., y Chowdhury, M. (2020). Psychological resilience, organizational resilience and life satisfaction in tourism firms: Insights from the Canterbury earthquakes. Current Issues in Tourism, 23(10), 1216–1233. https://doi.org/10.1080/13683500.2019.1607832
Rajeh, A., AL-Jaafreh, A., Mosleh, S., … y Arsyad, M. (2024). The lived experiences of healthcare professionals working in pre-hospital emergency services in Jordan: A qualitative exploratory study. International Emergency Nursing, 73, 101405. https://doi.org/10.1016/j.ienj.2023.101405
Roczniewska, M., Smoktunowicz, E., Calcagni, C., ... y Richter, A. (2022). Beyond the individual: A systematic review of the effects of unit-level demands and resources on employee productivity, health, and well-being. Journal of Occupational Health Psychology, 27(2), 240–257. https://doi.org/10.1037/ocp0000311
Rodríguez-Sánchez, J., González-Torres, T., Montero-Navarro, A., y Gallego-Losada, R. (2020). Investing Time and Resources for Work–Life Balance: The Effect on Talent Retention. International Journal of Environmental Research and Public Health, 17(6), 1920. https://doi.org/10.3390/ijerph17061920
Sánchez-Soto, G., y Bautista León, A. (2020). Youth Education and Employment in Mexico City: A Mixed-Methods Analysis. The ANNALS of the American Academy of Political and Social Science, 688(1), 190–207. https://doi.org/10.1177/0002716220910391
Seo, J., y Lee, S. (2021). The moderating effect of organizational culture type on the relationship between cultural satisfaction and employee referral intention: Mining employee reviews on glassdoor.com. Journal of Organizational Change Management, 34(5), 1096–1106. https://doi.org/10.1108/JOCM-01-2021-0009
Song, H., Gu, Q., y Zhang, Z. (2020). An exploratory study of teachers’ subjective wellbeing: Understanding the links between teachers’ income satisfaction, altruism, self-efficacy and work satisfaction. Teachers and Teaching, 26(1), 3–31. https://doi.org/10.1080/13540602.2020.1719059
Sridharan, V. (2020). Methodological Insights Theory development in qualitative management control: Revisiting the roles of triangulation and generalization. Accounting, Auditing & Accountability Journal, 34(2), 451–479. https://doi.org/10.1108/AAAJ-09-2019-4177
To, W., y Huang, G. (2022). Effects of equity, perceived organizational support and job satisfaction on organizational commitment in Macao’s gaming industry. Management Decision, 60(9), 2433–2454. https://doi.org/10.1108/MD-11-2021-1447
Tran, Q. (2021). Organisational culture, leadership behaviour and job satisfaction in the Vietnam context. International Journal of Organizational Analysis, 29(1), 136–154. https://doi.org/10.1108/IJOA-10-2019-1919
Vaterlaus, J., Shaffer, T., y Pulsipher, L. (2021). College student interpersonal and institutional relationships during the COVID-19 pandemic: A qualitative exploratory study. The Social Science Journal, 1–14. https://doi.org/10.1080/03623319.2021.1949553
Waalkes, P., DeCino, D., LeBlanc, J., … y Flynn, S. V. (2023). Generic qualitative dissertations in counselor education: A content analysis. Counselor Education and Supervision, 62(1), 52–63. https://doi.org/10.1002/ceas.12261
Xueyun, Z., Al Mamun, A., Masukujjaman, M., … y Yang, Q. (2023). Modelling the significance of organizational conditions on quiet quitting intention among Gen Z workforce in an emerging economy. Scientific Reports, 13(1), 15438. https://doi.org/10.1038/s41598-023-42591-3
Published
How to Cite
Issue
Section
License
Copyright (c) 2024 María Fernanda Godínez-Salinas, Germán Martínez-Prats, Verónica Vázquez-Vidal, Maximiliano Martínez-Ortiz
This work is licensed under a Creative Commons Attribution-NonCommercial-ShareAlike 4.0 International License.
Este artículo se distribuye bajo la licencia Creative CommonsReconocimiento-NoComercial-CompartirIgual 4.0 Internacional. A menos que se indique lo contrario, el material publicado asociado se distribuye bajo la misma licencia.