Game-based exercise focused on emotional intelligence
DOI:
https://doi.org/10.58763/rc202365Keywords:
emotional learning, gamification, soft skills, emotional intelligence, conflict resolutionAbstract
This study explores the rising vitality of socio-emotional skills, or 'soft skills,' within industrial engineering in Industry 4.0. Anchoring in Daniel Goleman's emotional intelligence theory and Arik Carmeli's explorations, it underscores how emotional intelligence propels optimal work attitudes and behaviors. The research implements a playful activity aimed at strengthening emotional and social competencies, particularly emphasizing self-awareness, self-management, and social skills. Executed in a strictly controlled and monitored environment and leveraging experiential learning methods, the study anticipates participants will enhance their capabilities in effective communication, conflict resolution, team leadership, and adaptation to dynamic and complex work contexts.
Metrics
References
Bartle, R. (1996). Hearts, clubs, diamonds, spades: Players who suit MUDs. Journal of MUD research, 1(1), 19. https://goo.su/WYFc5ey
Behl, A., Jayawardena, N., Pereira, V., Islam, N., Giudice, M. y Choudrie, J. (2022). Gamification and e-learning for young learners: A systematic literature review, bibliometric analysis, and future research agenda. Technological Forecasting and Social Change, 176, 121445. https://doi.org/10.1016/j.techfore.2021.121445
Beydler, K. (2017). The Role of Emotional Intelligence in Perioperative Nursing and Leadership: Developing Skills for Improved Performance. AORN Journal, 106(4), 317-323. https://doi.org/10.1016/j.aorn.2017.08.002
Bravo, E., Pacho, M., y Angulo, F. (2021). Estrategias lúdico – pedagógicas para fortalecer la práctica de la inteligencia emocional en la resolución asertiva de conflictos [Tesis de Maestría, Fundación Universitaria Los Libertadores]. Repositorio Unilibertadores. https://goo.su/Kacj6OX
Carmeli, A. (2003). The relationship between emotional intelligence and work attitudes, behavior and outcomes: An examination among senior managers. Journal of Managerial Psychology, 18(7-8),788-823. http://doi.org/10.1108/02683940310511881
Cerit, E. y Şimşek, N. (2021). A social skills development training programme to improve adolescents' psychological resilience and emotional intelligence level. Archives of Psychiatric Nursing, 35(6), 610-616. https://doi.org/10.1016/j.apnu.2021.08.001
Cheng, C. y Ebrahimi, O. (2023). A meta-analytic review of gamified interventions in mental health enhancement. Computers in Human Behavior, 141, 107621. https://doi.org/10.1016/j.chb.2022.107621
Coronado-Maldonado, I. y Benítez-Márquez, M. (2023). Emotional intelligence, leadership, and work teams: A hybrid literature review. Heliyon, 9(10), e20356. https://doi.org/10.1016/j.heliyon.2023.e20356
Deterding, S., Dixon, D., Khaled, R. y Nacke, L. (2011). From game design elements to gamefulness,” in Proceedings of the 15th International Academic MindTrek. Envisioning Future Media Environments, https://doi.org/http://doi.org/10.1145/2181037.2181040
Dichev, C. y Dicheva, D. (2017). Gamifying education: what is known, what is believed and what remains uncertain: a critical review. International journal of educational technology in higher education, 14(1), 1-36. http://dx.doi.org/10.1186/S41239-017-0042-5/TABLES/14
Encinas, J. y Chauca, M. (2020). Emotional intelligence can make a difference in Engineering Students under the Competency-based Education Model. Procedia Computer Science, 172, 960-964. https://doi.org/10.1016/j.procs.2020.05.139
Feinauer, S., Schuller, L., Groh, I., Huestegge, L. y Petzoldt, T. (2022). The potential of gamification for user education in partial and conditional driving automation: A driving simulator study. Transportation Research Part F: Traffic Psychology and Behaviour, 90, 252-268. https://doi.org/10.1016/j.trf.2022.08.009
Flórez, J. (2021). La Importancia de las Habilidades Blandas en la Vida del Ingeniero en el Siglo XXI [Tesis de pregrado, Universidad Nacional Abierta y a Distancia]. Repositior UNAD. https://goo.su/j05p3L
Gajek, A., Fabiano, B., Laurent, A. y Jensen, N. (2022). Process safety education of future employee 4.0 in Industry 4.0. Journal of Loss Prevention in the Process Industries, 75, 104691. https://doi.org/10.1016/j.jlp.2021.104691
Hamari, J., Koivisto, J. y Sarsa, H. (2014). Does gamification work?--a literature review of empirical studies on gamification. 47th Hawaii international conference on system sciences, https://doi.org/http://dx.doi.org/10.1109/HICSS.2014.377
Hassan, A., Pinkwart, N. y Shafi, M. (2021). Serious games to improve social and emotional intelligence in children with autism. Entertainment Computing, 38, 100417. https://doi.org/10.1016/j.entcom.2021.100417
Kryukov, V., Shakhgeldyan, K., Kiykova, E., Kiykova, D. y Saychuk, D. (2022). Assessment of transport enterprise readiness for digital transformation. Transportation Research Procedia, 63, 2710-2718. https://doi.org/10.1016/j.trpro.2022.06.313
Landers, R. (2014). Developing a theory of gamified learning: Linking serious games and gamification of learning. Simulation & Gaming, 45(6), 752-768. https://doi.org/10.1177/1046878114563660
Lee, C.-C., Yeh, W.-C., Yu, Z. y Lin, X.-C. (2023). The relationships between leader emotional intelligence, transformational leadership, and transactional leadership and job performance: A mediator model of trust. Heliyon, 9(8), e18007. https://doi.org/10.1016/j.heliyon.2023.e18007
Li, T., Jiang, T., Shi, G., Song, C. y Shi, T. (2022). Correlation between self-awareness, communication ability and caring ability of undergraduate nursing students/A cross-sectional study. Nurse Education Today, 116, 105450. https://doi.org/10.1016/j.nedt.2022.105450
Maisiri, W., Darwish, H. y van Dyk, L. (2019). An investigation of industry 4.0 skills requirements. The South African Journal of Industrial Engineering, 30(3), 90–105. https://doi.org/10.7166/30-3-2230
Marczewski, A. (2015). Even Ninja Monkeys like to play. Unicorne Edition. https://www.gamified.uk/wp-content/uploads/2018/10/Narrative-Chapter.pdf
McNulty, J. y Politis, Y. (2023). Empathy, emotional intelligence and interprofessional skills in healthcare education. Journal of Medical Imaging and Radiation Sciences, 54(2), 238-246. https://doi.org/10.1016/j.jmir.2023.02.014
Murillo-Zamorano, L., López-Sánchez, J., López-Rey, M. y Bueno-Muñoz, C. (2023). Gamification in higher education: The ECOn+ star battles. Computers & Education, 194, 104699. https://doi.org/10.1016/j.compedu.2022.104699
Murphy, M. (2016). Design Thinking. Landscape Architecture Theory, 263-277. https://doi.org/https://doi.org/10.5822/978-1-61091-751-3_10
Rezvani, A. y Khosravi, P. (2019). Emotional intelligence: The key to mitigating stress and fostering trust among software developers working on information system projects. International Journal of Information Management, 48, 139-150. https://doi.org/10.1016/j.ijinfomgt.2019.02.007
Salavera, C., Usán, P. y Teruel, P. (2019). Contextual problems, emotional intelligence and social skills in Secondary Education students. Gender differences. Annales Médico-psychologiques, revue psychiatrique, 177(3), 223-230. https://doi.org/10.1016/j.amp.2018.07.008
Schmid, A. y Schoop, M. (2022). Gamification of Electronic Negotiation Training: Effects on Motivation, Behaviour and Learning. Group Decision and Negotiation, 31(3), 649–681. http://doi.org/10.1007/S10726-022-09777-Y/TABLES/7
Sinyard, R., Rentas, C., Gunn, E., Etheridge, J., Robertson, J., Gleason, A., Riley, M. S., Yule, S. y Smink, D. (2022). Managing a team in the operating room: The science of teamwork and non-technical skills for surgeons. Current Problems in Surgery, 59(7), 101172. https://doi.org/10.1016/j.cpsurg.2022.101172
Wang, C.-Y., Lin, Y.-K., Chen, I., Wang, C.-S., Peters, K. y Lin, S.-H. (2023). Mediating effect of job performance between emotional intelligence and turnover intentions among hospital nurses during the COVID-19 pandemic: A path analysis. Collegian, 30(2), 247-253. https://doi.org/10.1016/j.colegn.2022.09.006
Downloads
Published
How to Cite
Issue
Section
License
Copyright (c) 2023 Juan Camilo González García, Cristián Lozano Pineda, Mariana Cuartas Díaz, Martha Liliana Torres-Barreto
This work is licensed under a Creative Commons Attribution-NonCommercial-ShareAlike 4.0 International License.
Este artículo se distribuye bajo la licencia Creative CommonsReconocimiento-NoComercial-CompartirIgual 4.0 Internacional. A menos que se indique lo contrario, el material publicado asociado se distribuye bajo la misma licencia.
