Calidad del Servicio Educativo y la Satisfacción del Estudiante de la I.E.P. Rosa de la Merced
DOI:
https://doi.org/10.58763/rc2023107Palabras clave:
Calidad de le educación, estrategias educativas, estudiante universitarioResumen
La calidad en la educación es un pilar fundamental para garantizar la satisfacción estudiantil, y a su vez, para el desarrollo de competencias y la realización de potencialidades que refuerzan el proyecto de vida de los educandos. Con el objetivo de explorar la relación entre la calidad del servicio educativo y la satisfacción de los estudiantes, se llevó a cabo un estudio en la I.E.P. Rosa de la Merced –Ate, 2022. El análisis, de tipo básico y con un enfoque cuantitativo, se orientó bajo un diseño no experimental y un método hipotético-deductivo. La muestra involucró a 105 estudiantes seleccionados aleatoriamente de una población de 168 alumnos de tercer y quinto nivel de secundaria. Los resultados, con un valor de p de ,000 (menor que α 0,05) y una prueba R de Pearson de ,674, indican una relación significativa entre la calidad educativa y la satisfacción estudiantil. Es decir, a mayor calidad en el servicio educativo, se observa un mayor nivel de satisfacción en los estudiantes, y viceversa.
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Derechos de autor 2023 Gerardo Jimmy Curo Aliaga, Ruth Edelmira Pilloca Moyna
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Este artículo se distribuye bajo la licencia Creative CommonsReconocimiento-NoComercial-CompartirIgual 4.0 Internacional. A menos que se indique lo contrario, el material publicado asociado se distribuye bajo la misma licencia.
